Spend time with Storytellers, Experts, and Heroes over a cup of coffee. On "Human Touch" the team at Interact Studio interviews interesting people who are helping to solve some of the world's problems. Each episode contains insights and inspiration to lift your day.


Interact Studio

Human Touch: Jeff Dugdale of Queens University of Charlotte Athletics

Jeff Dugdale is the Associate Athletic Director and Aquatics Director for Queens University of Charlotte. In his 12 years coaching the men's and women's swimming programs at Queens, Jeff has been a part of 12 NCAA Championship titles - 6 for men's and 6 for women's - including this year's 2021 championship. In that same time, he has been a Seven-Time CSCAA Coach of the Year, 11-Time Bluegrass Mountain Conference Coach of the Year, and the 2019 Jimi Flowers Coach of the Year. And he coached four Queens athletes who participated in the 2020 Tokyo Olympics. But for Jeff, his role in the Queens athletic department is about more than training students to be the best athletes they can be, it's also about teaching them how to be the best leaders possible - in and out of the pool. When he joined us on the Human Touch, he shared his thoughts on coaching, leadership, and the role mental health plays in athletics.
00:31:26 8/13/2021

Past Episodes

Interact Studio
Demeka S. Kimpson, band director at Sedgefield Middle School, is the 2021 CMS Teacher of the Year. Kimpson is in her 16th year of teaching at Sedgefield, a Title 1 school. She is loved for her creativity and fierce commitment to the well-being of her students and their families. During the pandemic, she has worked tirelessly to keep the music alive for her students. She joins us on Human Touch for a conversation about providing an inclusive, quality educational experience to all students, and teaching through a pandemic.
00:31:37 7/30/2021
Interact Studio
Cheryl L. Richards, Ph.D. began her term as president of Johnson & Wales University's Charlotte Campus, on June 15, 2020, in the grip of COVID. Previously Dr. Richards served as the founding chief executive officer and regional dean of Northeastern University's Charlotte Campus. As someone with a distinguished career in higher education, she talks with us about the impact of COVID on Charlotte campuses, and what's ahead for the University.
00:28:33 7/16/2021
Interact Studio
On this episode of Human Touch, we discuss the role that culture and community play in growth and success with Tino McFarland, CEO of McFarland Construction, and Executive VP/COO Ben Wilhelm. Tino and Ben will share how they built one of the fastest-growing black-owned businesses in Charlotte-and what's ahead for construction, given the rising costs of materials.
00:31:28 6/18/2021
Interact Studio
Do you Dream Big? Kathy Izard suggests everyone does. Kathy is an award-winning author and speaker who has helped bring great change to homelessness, housing, and mental health in Charlotte - and just recently has worked with her daughter to create a community called Women | Faith & Story. The award-winning author and speaker will discuss answering the "whispers" that push you to your calling, overcoming self-doubt, doing good, and dreaming big.?
00:12:41 6/4/2021
Interact Studio
Over the course of nearly two decades in leadership roles at Novant Health, Dr. Pamela Oliver identified three keys to transforming healthcare: creating access, providing remarkable experiences, and building relationships. Dr. Oliver speaks with us about how the pandemic has changed the human side of healthcare; the importance of relationships to the future of healthcare; and the bottom line on wearing a mask.
00:28:52 5/21/2021
Interact Studio
For years, Charles Thomas has been protecting and growing Charlotte's Historic West End. His work as Program Director at the Knight Foundation is helping preserve the neighborhood's rich history.? Here he shares what the Knight Foundation is doing for a long underserved part of town.?
00:39:17 5/7/2021
Interact Studio
On this episode of the Human Touch, Jessica Baryla and Porter Metzler will give you the benefit of their insight as experts at effective strategy.? When Jess isn't being our Creative Director, she is a senior producer at WCCB. Porter is Director of Social Media for Interact Studio, as well as for Charlotte Is Creative.? Jess will help give you an understanding of the power of effective personal branding. And, Porter will give advice on how to share your personal brand with the world via social media.
00:32:15 4/23/2021
Interact Studio
In this edition of the Human Touch, Joni Deutsch, WFAE's on-demand content & audience engagement manager and host of the Amplifier music podcast teaches us the basics of what makes a good podcast. Joni knows what it takes to create, produce, and host engaging, thoughtful, and entertaining podcasts, and she wants to share that knowledge with you in her "Podcasting 101" talk.
00:28:58 4/9/2021
Interact Studio
Blair Primis has 20+ years of marketing experience and is a master of knowing what to do (and not to do) to help build a brand's image. He is currently the SVP of Marketing & Talent Management for OrthoCarolina. On Thursday, March 25, Blair joined us on Human Touch to discuss something he's been doing in the best way for years: "Breaking the Rules of Traditional Marketing."
00:31:06 3/25/2021
Interact Studio
If building relationships is hard ... building relationships in a virtual space can sometimes feel impossible. But for Stacy Cassio, that's no problem at all. Stacy is the founder and CEO of Pink Mentor Network, Charlotte's first mentorship collective. She is a master of networking, mentorship, and relationship building. Stacy's mentors helped shape her into the powerful woman she is today. Now she is helping others find mentors and create authentic connections that will propel them down a path to success. She knows the power of having a strong network with even stronger mentors and on the Human Touch, she shares her wisdom as she speaks on "Virtual Relationship Building."
00:34:32 3/11/2021

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